The product must be allowed to return according to regulations; the User is not entitled to return any of the following:
If the product appears defective due to the User’s misuse.
Products that cannot be resold for health reasons.
The Company and Website are keen to satisfy all customers; the User can return the products and cancel the electronic contract within a period of (60) days from the date of the User’s receiving of the products, as follows:
The User has the right to return and cancel within the period specified above, if the following conditions are met:
The product must be in its original condition and unused.
The product must be in its original packaging, with all its labels and attachments.The User must request the return and cancellation electronically via the following link (__________).
– The User shall bear the costs of cancellation and return in the event he wishes to do so, except in the case of a manufacturing defect etc.
– After submitting the return request, the User must ship the product to the Website at the Company’s address within a maximum period of (2) – (3) working days from the date of submitting the return request.
-When the shipment arrives at the Website’s warehouses, the User will be contacted by customer service to confirm the cancellation and return process, after examining the product and ensuring that the conditions are met, and then starting the process of returning the value of the products to the User.
-The process of refunding the value of the order is as follows:
– The refund includes: (the value of the paid products and the value of taxes) -not including the original shipping fee-.
– The process of refunding the value of the order will occur within (15-30) working days from the date the product arrives at the Website’s warehouse – after examining the product and ensuring that the conditions for its return are met.
-The amount will be refunded via the original payment method that was used when the original payment was made.
– When the user returns products under a certain discount and offer, the amount will be returned as recorded on the invoice issued for the original order.
– When the product is inspected after its arrival to the Website’s warehouse, and in the event that the conditions related to the returnable product do not apply, the User will be entitled to complete the process of cancellation and return, and he will bear the full fees for re-shipping the product to him.
-The User has the right to cancel the process when he receives a product that is inconsistent with what was requested (e.g., in the event of a manufacturing defect, or when there is any defect or damage in the product due to the Website only) and recover the full value of the products within (30) days, in addition to shipping fees. The Website is responsible for the return fees and charges
Electronically Delivered Products:
– The user is not entitled to request the cancellation and return of the sold charge card after use – even if once – or after the surpass of (30) days from the date of purchase.
– In the event that the User cancels reservations for special events and school trips, a cancellation fee of (15%) of the reservation value will be imposed, and the advance payment cannot be refunded.
In the event that the operation of the Boost headquarters has been closed or suspended due to circumstances beyond the control of the Company for any reason on the date specified to benefit from the product shown in the purchase process (e.g., private party reservations, bowling, etc.), the User has the right to retrieve the value of the purchased products according to the invoice issued to him from the Website, and the refund is made according to the payment method used in the purchase process. This process is subject to the procedures and periods of the banking / financial authorities according to each payment method.